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Call Center / Customer Service Officer

Job Overview The Persistency department is looking for a young, self-motivated, talented candidate to join the team. The Call center agent delivers exemplary services in calling out the customers and reminding them on their due premiums. They also help customers make payments. The Agent addresses verbal and written inquiries pertaining […]

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Data Analyst

Responsibilities and Duties Managing master data, including creation, updates, and deletion. Processing confidential data and information according to guidelines. Helping develop reports and analysis on existing customers. Troubleshooting the reporting database environment and reports. Training end users on new reports and dashboards. Providing technical expertise on data storage structures, data

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Renewals Officer

Responsibilities and Duties Ensure achievement of 13th Month Renewal Collection targets Ensure achievement of 13th Persistency targets Ensure Retention of customers and improve surrender retention Training and sensitizing agency on 13th month Monitoring 13th at all levels throughout agency Planning, strategizing and implementation of various action plan for improving persistency,

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