Responsibilities and Duties
- Managing master data, including creation, updates, and deletion.
- Processing confidential data and information according to guidelines.
- Helping develop reports and analysis on existing customers.
- Troubleshooting the reporting database environment and reports.
- Training end users on new reports and dashboards.
- Providing technical expertise on data storage structures, data mining, and data cleansing.
- Supporting initiatives for data integrity and normalization.
- Analyse all relevant internal & external data in a bid to drive growth in terms of user acquisition and retention, flagging issues and suggesting opportunities for operational improvement.
- Build, monitor and evaluate web and mobile analytics dashboards and reports, also recommend improvements in execution for driving growth and better engagement.
- Perform robust cohort analysis using varying layers of segmentation.
- Create regular reports to keep track of growth experiments and channel performance.
- Support the ongoing analysis of business performance required to inform marketing and product development decisions on a day-to-day basis.
- Identify opportunities to improve renewal collections through innovative means – through alternate models of collection & data enrichment analysis and data mining for strategy formulation and other related information
- Generating reports from single or multiple systems
Requirements, Skills & Qualifications
- BSc. in Computer Science, Mathematics, Statistics or similar field
- 2 years of experience as a Data Analyst or similar role
- 2 years of experience with performing analysis in a database environment
- Experience with using a range of data analysis tools
- Familiarity with a scripting language (e.g. Python, Ruby)
- Sense of ownership and pride in your performance and its impact on company’s success
- Critical thinker
- Team player
- Good time-management skills
- Great interpersonal and communication skills
- Advanced analytics capability is a preferred skill
- Ideally experience with SAS, SPSSR or similar
- Understanding of multiple regression analyses
- Advanced excel a must; Pivot Tables, Macros preferred
- Ability to handle large volume of data
Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresert.com’ using the Job Title as subject of the mail.